Technical Issues
Frequently Asked Questions
If you received an email from us saying you have been blocked, then you must have broken our shop policy OR spammed our site/Instagram account after we have explained the situation to you multiple times. We do no tolerate spam messages or impatient customers. Please read carefully our expected delivery times for our services/products. At this point, there is nothing you can do.
If you are messaging us for a service update, please make sure that
1. Your service is NOT an express service and
2. That 30+ days have passed from the date you scheduled your service for.
Failure to be patient can result in copyallycat no longer working with you.
If your case meets both requirements, please send us another message on this chat and someone from our Customer Service team will get back to you. We recommend becoming a site member for smoother communication.
Hello! Unfortunately we currently do not offer a phone number for customer service inquiries. We suggest addressing any questions/concerns by sending us a message HERE and someone from our Customer Service team will help you.
Oops! Let us take a look at this issue. Please send us a message HERE and someone from our Customer Service team will get back to you. Make sure to include your name and order number. We suggest becoming a site member for smoother communication.





