Returns + Refunds

Hello! We are happy to refund any order that happens to arrive unsalvageable as a result from our side. Unfortunately, we are unable to offer refunds, returns, or exchanges otherwise. If you would like to receive a refund, please send us a message HERE (https://www.copyallycat.com/contact)and someone from our Customer Service team will get back to you ASAP. Make sure to include your name, order number and the reason as to why you would like a refund. Refunds usually take 2 to 5 business days to be reflected.

Unfortunately, we are only able to offer refunds to the original point of purchase. For assistance on how to reroute fund to the correct account, please reach out to your bank.

Hello, there! We are sorry to hear your package was returned. In the case that this happens, we will send you an update email and offer a full refund.

We currently do not accept returns. If you decide to unilaterally return your package, there is nothing we can do. You will not only be responsible for the costs incurred, but you will also be left without your package and without a refund.

Hi! We are sorry to hear your package was deemed undeliverable. Please send us a message HERE (https://www.copyallycat.com/contact)and someone from our Customer Service team will get back to you. Make sure to include your name and order number so we can ship your order again.

Hi there! We are currently accepting all major credit/debit cards as well as AfterPay. We are currently working on an in-person pickup option for local customers.

If you accidentally place a chargeback for your order, you need to contact your bank immediately to get it resolved and also contact us as soon as possible. If the chargeback hasn't been placed for a long time, we may be able to work something out with you. Failure to do so, will result in us no longer doing business with you as chargebacks have a negative impact on our business.

If you notice your bank has placed a chargeback for your order, you need to contact your bank immediately to get it resolved and also contact us as soon as possible. If the chargeback hasn't been placed for a long time, we may be able to work something out with you. Failure to do so, will result in us no longer doing business with you as chargebacks have a negative impact on our business.

At the moment, paying with PayPal is not an option we have.

Throughout the year we offer discount codes to everyone who is subscribed to our newsletter and to those who follow us on our Instagram and Facebook pages. Simply copy and paste or type in the EXACT code into the coupon box to apply your discount. Promo codes cannot be combined and they cannot be applied towards shipping.

Oops! We recommend using ONLY the promo codes promoted on our website as well as our Instagram and Facebook accounts. Copy and paste or type in the EXACT code into the coupon box to apply your discount. Promo codes cannot be combined and they cannot be applied towards shipping. If you have any additional questions, please send us a message HERE and someone from our Customer Service team will get back to you.

Unfortunately, promo codes cannot be combined and you can only use ONE code per order. We strongly recommend following our Instagram and Facebook accounts to hear about our current promos.

Stay tuned!

Unfortunately, we are unable to refund the price difference of any item once an order has been confirmed. We are also unable to honor promotions outside of the promotion time frame.

We currently only offer samples for in-person customers. We suggest following our Instagram and Facebook accounts to stay on the loop of our occasional pop up stores.